Restoration

The Disaster Restoration Process

Disaster Recovery and Restoration of Garments

Clothing that has been damaged by smoke resulting from a fire can be restored when treated with Ozone. We place clothing needing deodorization for up to 10 hours or longer, in our specially built Ozone chamber . After the treatment they are cleaned and spotted to restore them to odor free freshness and color. We also use this process to eliminate other odors caused by animals and mildew. Ozone is artificially generated in our controlled environment. It is an environmentally friendly and safe process. The Cleaners also offers smoke and odor treatment services for garments and other textile products, from pickup and delivery repair, restoration and finishing. The restoration objective is to return to the retail, industrial, commercial, and residential customer, textiles in the most presentable and usable condition.

We use and apply industry standards, procedures, chemicals and equipment in carefully controlled environment to conduct our restoration work. Disaster recovery and restoration managers, customer service personnel, and information management systems are in place to minimize administrative time and costs from pickup to return.

24-7 Disaster Recovery Managers - Response A Disaster Recovery Manager is available 24 hrs a day, 7 days a week. Field Screening, Sorting, and Packaging The Cleaners will pick up items on site or be on hand to oversee receipt of items at our cleaning facility.

The Recovery Process

First, we will assess garments for thermal damage and other contaminants, identify items for successful restoration, and sort and package items to prevent further damage and maximize restoration potential.

Pre-Processing

One of our specialists will immediately begin restoration activities, including vacuum particulate removal, insure appropriate drying processes for each item, and triage for the most effective final restoration process. During this procedure, where necessary we will remove soot and corrosive combustion products and eliminate mold and fungus risk, where possible.

Ozone Treatment After pre-processing, items will be treated in our high performance, controlled ozone chamber. Here, oxygen O2 is converted electronically to O3 which is ozone and becomes a very powerful oxygenating gas which affixes oxygen molecules to eliminate the violate organic components which account for 99.5% of all smoke odors. Our ozone process does not use chemical cover-ups; ozone safely removes the odor-causing agents without risk to delicate fabrics.

Cleaning

After soot, mold, water and odor removal, we will expertly clean each item using, where appropriate, specialty processes in dry-cleaning, aqueous based wet side cleaning or a combination of both.

Finishing

After cleaning, The Cleaners experienced fine garment finishers will fold and wrap laundry; press, hang, and bag shirts and dry cleaning; and assemble and package curtains, drapes, bed/table linens and other household furnishings readying them for return in time to our customer.

Rigid Quality Standards

The Cleaners operates its cleaning plant using strict quality standards with multiple quality checks from start to finish. Items, which cannot meet the standards as they move through the restoration process, are not charged to the customer.

Storage

The Cleaners provides controlled condition storage for some or all items in an order.

Delivery

The Cleaners provides delivery, including closet hanging, of all completed goods.

Cleaning Done Right

We are confident of our fire restoration processes that it will charge only for those garments from which soot, odor, and other combustion contaminants are successfully removed.

Insurance Companies/ Reconstruction Contractors

The Cleaners has positive working relations with Nationally based insurance companies as well as many contractors specializing in reconstruction and restoration of building and structures, and work hand in hand with them from claim to restoration to return of items to our customers.